ACRWORLD are exciting to be representing a well-established, small refrigeration business, we are seeking a reliable and detail-driven Office Accounts & Service Coordinator to join a close-knit team that prides itself on professionalism, customer service, and quality workmanship.
This role is ideal for someone who enjoys variety in their day, has a knack for keeping things organised, and can confidently manage both administrative and customer-facing responsibilities.

This role is 3 days a week, Tuesday Wednesday and Thursday, so someone who is looking for more flexibility will be ideal for the role! 

In this multi-faceted role, you'll be the operational backbone of the office, balancing tasks across accounts, service coordination, and administrative support.

Your responsibilities will include:

• Reconciling credit card and toll transactions
• Chasing missing receipts and reconciling supplier accounts
• Following up with customers on outstanding invoices and overdue accounts
• Supporting the Office Manager with day-to-day accounts tasks
• Managing purchase orders for the Service & Maintenance Department
• Preparing and filing maintenance reports and related documentation
• Handling incoming calls and scheduling service jobs
• Coordinating job bookings with customers and confirming appointments
• Accurately entering job details into Aroflo 
• Uploading and managing compliance and certification documents
• Tracking employee licences, certifications, and renewals
• Maintaining service and maintenance documentation
• Updating supplier price lists and tracking product warranties
• Processing technician timesheets for payroll
• Assisting with basic debt collection activities
• Updating the company website with product listings, pricing, and descriptions

Systems You'll Use

• Aroflo 
• MYOB 
• Microsoft Office (Outlook, Excel, Word)

The business is looking for someone who brings:

• Prior experience in a similar admin/accounts coordination role and service administration 
• Excellent attention to detail and the ability to multi-task effectively
• A confident, friendly phone manner and a customer-first mindset
• Familiarity with job management or accounting systems (Aroflo, MYOB preferred but not essential)
• A proactive attitude and willingness to step in and support where needed

This is a fantastic opportunity to join a stable, growing business where your contributions are noticed and valued. You'll be part of a team that works hard, supports each other, and takes pride in delivering high-quality service across Sydney and surrounds.

If you're organised, dependable, and looking for a long-term opportunity in a supportive environment, Natalie Kotzias would love to speak with you.