Join a powerhouse in the National Building Services and Insurance industry! This well-established company is renowned for its expertise in fire and security services, making them a leader in their field.
With impressive growth in their Adelaide team, they’re now on the lookout for a dynamic Operations Coordinator to keep things running like clockwork, supporting a top-tier team of technicians. If you're someone who thrives in a fast-paced environment and loves creating smooth operations, this role is for you!
The Role:
With new exciting projects and ongoing growth, this is the perfect opportunity for an experienced Operations Coordinator to make their mark in a positive and rewarding workplace.
Based in their Findon office, just on the fringe of the CBD, you’ll be the backbone of the team, handling a variety of crucial administrative tasks. Take ownership, shape your role, and develop your career as you coordinate and optimize the team’s daily activities.
Key Responsibilities:
- Coordinate and plan the daily schedules for the technician team
- Ensure all equipment is prepared and ready for use
- Provide top-tier customer service
- Drive process improvements
- Compile and manage reports
- Solve problems with creative solutions
- Handle all inbound and outbound customer inquiries
- Manage stakeholder relationships
- Experience in customer service, scheduling, and admin – confident communication is a must
- A true team player who thrives in collaborative environments
- Solid technical skills and experience working across multiple systems
- Excellent attention to detail
- A can-do attitude and a knack for delegating effectively
- A Certificate or Diploma in Business Administration
- Fire industry experience is a bonus
- Familiarity with Pronto is highly desirable